Centre of Excellence Calendar
OWNER: Commercial
An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.
Guide to managing the pre-conference process for a large-scale event
Guide to managing the pre-conference process for a large-scale event
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Standard guide to creating a personalized event planner welcome to increase client satisfaction
Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log.
Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation
Editable template that you can personalise with the different VIP amenities options in your properties
Rooming list template supporting the use of RAPID
