Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

Take 5 Presentation

Key benefits, steps and commercial approach to the Take 5 process

ClimeCO Carbon offset initiative

Promoting the ClimeCo partnership and benefits in the most comprehensible way to our customers

Rapid – Usage Guide

Understanding the benefits and usage of RAPID as group housing tool optimizing rooming lists input

GM&E Event Planning guide

Different training modules to support your development, hard & soft skills, related to Planning

Sertifi Intro and Quick Link Resources

1-pager overview to understand what is Sertifi contract e-signature and access training resources

Global Contracting Lobby Page Template including Delphi.fdc merge templates

Go-to-page for All contracting related questions & resources

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

Customer Conversation Cartoon: Handling a negotiation scenario

Short scenario of a TM handling a negotiation in a customer conversation

Negotiation & Objection Top Tips

1 pager supporting document with top tips on handling common negotiation points

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery