SOP How To: Set Menu Calculator Tool (dinner buffets, canapes, gala dinner, etc.)

Set Menu Calculator – a tool for ensuring the correct amount of food is prepared for events utilizing set menus

SOP How To: DDR Volume Calculator Tool (arrival, mid morning/afternoon coffee breaks, lunch, etc..)

DDR volume calculators for coffee breaks and buffets

How to Create a DDR Matrix and Banquet Setup

SOP to enable efficient and organized setup of buffet facilities

SOP Handover Contracting to Planning

To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed

SOP Conversion Clinic

Guide for GM&E & Proactive Sales to effectively conduct a weekly conversion (provisional / prospect) meeting

Menu Tasting SOP

Easy one pager supporting to plan and host the ideal menu tasting

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery