Internal Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

External Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

Operational Detailing – Culinary Ordering, Planning and setup

Guide to the creation of standard procedures for event ordering

SOP How To: Operational Detailing – F&D and Culinary (Planning, ordering, set-up, etc…)

An SOP to help establish guidelines for the efficient and organized process of event ordering to ensure accurate, timely, and satisfactory fulfillment of client requirements.

SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)

A pre-conference non-F&B checklist

Pre-event Non-Manning Checklist

Toolkit used to verify cleanliness and other event standards have been met pre-event

BEO Meeting Structure

Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

SOP How To: Manning Service Ratio

A staffing ratio suggestion sheet.

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery