SOP For Casual Work Training

Steps to ensure that casual workers are aligned with hotel procedures and standards

SOP How To: Stewarding BoH Organization

An SOP that outlines the responsibilities of the steward in managing the cleanliness, organization and overall functionality of the back of house areas.

Stewarding Clearance Stations

Guide to the safe and efficient operation of clearance stations for event catering

SOP How To: Stewarding Buffet Setp-Up

Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

FOH Uniform SOP Template

Event-specific information on front of house uniform protocol for event staff

Culinary Uniform for Event Showcasing

Guide to creating and maintaining uniform standards for front of house TMs during events

Culinary Live Stations SOP

Culinary Live Stations SOP – a guide to efficient and organized setup of live cooking stations

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery