Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.
Guide to creating and maintaining uniform standards for front of house TMs during events
Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,
Guide to managing the pre-conference process for a large-scale event
An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.
Guide to managing the pre-conference process for a large-scale event
Standard guide to creating a personalized event planner welcome to increase client satisfaction
Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation
Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees
Toolkit used to verify cleanliness and other event standards have been met pre-event
Groups, Meetings and Events
Quality
Efficiency
Delivery