Casuals Supervisor Checklist

Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria

SOP For Casual Work Training

Steps to ensure that casual workers are aligned with hotel procedures and standards

Calendar

Centre of Excellence Calendar

Culinary Re-filling and Clearance

Guide for creating protocol to maintain the hygiene and cleanliness of buffet areas

Culinary Operations (timings, event readiness)

Culinary Operations (timings, event readiness) – a guide to creating a standard procedure for culinary operations timings

Casual Workers Expectations

List of expectations for casual staff

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

FOH Uniform SOP Template

Event-specific information on front of house uniform protocol for event staff

Culinary Uniform for Event Showcasing

Guide to creating and maintaining uniform standards for front of house TMs during events

Beverage and Barista Bar Setup

Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery