Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria

Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria
Steps to ensure that casual workers are aligned with hotel procedures and standards
Centre of Excellence Calendar
Guide for creating protocol to maintain the hygiene and cleanliness of buffet areas
Culinary Operations (timings, event readiness) – a guide to creating a standard procedure for culinary operations timings
List of expectations for casual staff
Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.
Event-specific information on front of house uniform protocol for event staff
Guide to creating and maintaining uniform standards for front of house TMs during events
Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,
Groups, Meetings and Events
Quality
Efficiency
Delivery