Sertifi Intro and Quick Link Resources

1-pager overview to understand what is Sertifi contract e-signature and access training resources

Planning Call with Customer Follow Up

Editable template to follow up with your customer on the different Planning elements discussed

Option Management Job aid

Key principles of effective strategic option management

Upselling Template

Editable Template to list All your upselling options with the required information & details

Upselling Guidelines

Tips & recommendations on how to approach upselling in the most efficient way

SOP Conversion Clinic

Guide for GM&E & Proactive Sales to effectively conduct a weekly conversion (provisional / prospect) meeting

Soft Dollars Template

Editable Template to list All your Soft Dollars options with the required information & details

Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

SWOT Template

Editable SWOT template to support your competition knowledge & analysis

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery