Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

EMEA F&D Hydration Toolkit

Hydration Toolkit – A-Z guide of OS&E and implementation strategies for sustainable drinking water in EMEA

Take 5 Questionnaire

Take 5 questionnaire to use for small and medium size events

Take 5 Presentation

Key benefits, steps and commercial approach to the Take 5 process

SOP How To: Post Event Satisfaction Check (Take 5 vs MPS)

Leverage the Take5 Satisfaction Survey to make the most out of guest feedback and improve future service

Event Planner program playbook

Detailed playbook to optimize the understanding & promotion of the Honors Event planner Program benefits

Event Planner Hotel How To Guide

Guidelines to support the application of Event Planner program benefits at hotel level

ClimeCO Carbon offset initiative

Promoting the ClimeCo partnership and benefits in the most comprehensible way to our customers

Bounce Back Benefits

Awarding complimentary perks to incentivize the customer to organize their next event with us again

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery