Casual Workers Expectations

List of expectations for casual staff

Stewarding Clearance Stations

Guide to the safe and efficient operation of clearance stations for event catering

SOP How To: Stewarding Buffet Set-Up

Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

FOH Uniform SOP Template

Event-specific information on front of house uniform protocol for event staff

Culinary Uniform for Event Showcasing

Guide to creating and maintaining uniform standards for front of house TMs during events

Beverage and Barista Bar Setup

Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,

Culinary Live Stations SOP

Culinary Live Stations SOP – a guide to efficient and organized setup of live cooking stations

Internal Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery