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GM&E Action Plan

Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel

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Soft Dollars Guidelines

Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

FOH Uniform SOP Template

FOH Uniform SOP Template

Event-specific information on front of house uniform protocol for event staff

TWP Presentation

TWP Presentation

Travel with Purpose presentation, explaining the evolution and goals and the ESG framework

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Rise to the Occasion

Groups, Meetings and Events

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