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SOP How To: Post Event Satisfaction Check (Take 5 vs MPS)

Leverage the Take5 Satisfaction Survey to make the most out of guest feedback and improve future service

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Vertical Segments toolkit – introducing the key industry/events for our hotels

Vertical Segments toolkit – introducing the key industry/events for our hotels

Each Vertical (Customer Market Segment) should be approached differently, use this tool kit to learn more about key verticals

Calendar

Calendar

Centre of Excellence Calendar

Making Moments (Doubletree Sharjah Waterfront)

Making Moments (Doubletree Sharjah Waterfront)

Making Moments best practices with food proposition from Doubletree Sharjah Waterfront

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery

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