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SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

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Site Inspection Training in 3 Modules : recorded bite size / live virtual session / hotel based role plays

Site Inspection Training in 3 Modules : recorded bite size / live virtual session / hotel based role plays

Hotel Visit Training modules – to support new team members but also refresh knowledge for experienced specialist

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

Strategic Quoting Video Support

Strategic Quoting Video Support

Short video on enquiry handling on strategic Quoting, including follow up process

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Rise to the Occasion

Groups, Meetings and Events

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