BEO Meeting Structure

Customer Conversation Cartoon: upselling scenario 1

Short scenario of an upsell conversation at the event Planning stage

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

SOP How To: Stewarding BoH Organization

An SOP that outlines the responsibilities of the steward in managing the cleanliness, organization and overall functionality of the back of house areas.