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Operational Detailing – Culinary Ordering, Planning and setup

Guide to the creation of standard procedures for event ordering

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Making Moments Proposal Templates (in 5 languages)

Making Moments Proposal Templates (in 5 languages)

In this section you find support materials for GM&E & Sales Teams to make memorable moments come to life.

Customer Conversation Cartoon: upselling scenario 2

Customer Conversation Cartoon: upselling scenario 2

Short scenario of an upsell conversation at the enquiry handling stage

Food Cost Calculation

Food Cost Calculation

Calculator to determine the total cost and profitability of a buffet menu

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery

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