SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)

GRIP User Guide

Group housing tool to compare a planner’s final registration list to your reservation system for identification of out-of-block reservations

GM&E Action Plan

Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel

Pina Colada Toolkit

Toolkit for implementing the Pina Colada celebration menu