Job Aid supporting the use of Sertifi with Delphi.fdc
Customer Conversation Cartoon: upselling scenario 1
Short scenario of an upsell conversation at the event Planning stage
Final Planning Call Check List
Supporting checklist to ensure you have All the key information to build your BEO and prepare the group’s arrival in the most efficient way
GM&E Action Plan
Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel
Groups, Meetings and Events
Quality
Efficiency
Delivery