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Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

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Soft Dollars Guidelines

Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

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A-Z guide for storing, serving and delivering exceptional wine experiences. (including OS&E recommendations)

Making Moments AP Guide 2024

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Rise to the Occasion

Groups, Meetings and Events

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