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Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

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SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

GM&E Buffet Prep Calculator

GM&E Buffet Prep Calculator

GM&E Buffet Prep Calculator – a tool for ensuring that a correct amount of food is prepared for a meeting or event buffet.

Event Planner Hotel How To Guide

Event Planner Hotel How To Guide

Guidelines to support the application of Event Planner program benefits at hotel level

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery

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