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Site Perfect : 3 playbooks + check lists / preference forms / information forms

Hotel Visit gives an understanding of what makes the Perfect venue and the importance of the Site Inspection and finding out the venues Unique Selling Points (USPs).

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Customer Conversation Cartoon: Handling a negotiation scenario

Customer Conversation Cartoon: Handling a negotiation scenario

Short scenario of a TM handling a negotiation in a customer conversation

Festive Toolkit

Festive Toolkit

A best practice document containing resources, tips and tricks to delight guests and maximise F&D revenue during the festive period across EMEA

Make It Pretty Guide – to support with the creation of proposals on the different assets & channels

Make It Pretty Guide – to support with the creation of proposals on the different assets & channels

This tips and tricks manual is here to support you in making every proposal (in All channels and different assets) a winning offer.

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery

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