GRO Job Aid

Site Inspection Training in 3 Modules : recorded bite size / live virtual session / hotel based role plays

Hotel Visit Training modules – to support new team members but also refresh knowledge for experienced specialist

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Customer Conversation Cartoon: upselling scenario 1

Short scenario of an upsell conversation at the event Planning stage