Congress and Special Event tracker template
SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)
A pre-conference non-F&B checklist
SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Site Inspection Training in 3 Modules : recorded bite size / live virtual session / hotel based role plays
Hotel Visit Training modules – to support new team members but also refresh knowledge for experienced specialist
Groups, Meetings and Events
Quality
Efficiency
Delivery
