Mystery shopper information with Videos and Best Practice information
How to: Event Checklist
A step-by-step checklist covering All F&B aspects of the pre-arrival, in-event and post-event best practice.
External Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Festive Toolkit
A best practice document containing resources, tips and tricks to delight guests and maximise F&D revenue during the festive period across EMEA
Groups, Meetings and Events
Quality
Efficiency
Delivery