Vertical Segments toolkit – introducing the key industry/events for our hotels

How to: Event Checklist

A step-by-step checklist covering All F&B aspects of the pre-arrival, in-event and post-event best practice.

Site Perfect : 3 playbooks + check lists / preference forms / information forms

Hotel Visit gives an understanding of what makes the Perfect venue and the importance of the Site Inspection and finding out the venues Unique Selling Points (USPs).

SOP How To: DDR Volume Calculator Tool (arrival, mid morning/afternoon coffee breaks, lunch, etc..)

DDR volume calculators for coffee breaks and buffets