Toolkit for implementing the Pina Colada celebration menu
Vertical Segments toolkit – introducing the key industry/events for our hotels
Each Vertical (Customer Market Segment) should be approached differently, use this tool kit to learn more about key verticals
GM&E Action Plan
Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel
Rapid Template
Rooming list template supporting the use of RAPID
Groups, Meetings and Events
Quality
Efficiency
Delivery
