Event Planner program playbook

DDR Menu HSM Compliance Action Plan

Action plan guiding hotels in how to ensure DDR is compliant with HSM contract

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

Vertical Segments toolkit – introducing the key industry/events for our hotels

Each Vertical (Customer Market Segment) should be approached differently, use this tool kit to learn more about key verticals