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Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

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Role Play Kit

Role Play Kit

Use the Foundational Training Role-play manual to train and develop your enquiry handling skills

Making Moments (Hilton Beach Resort & Villa Salwa)

Making Moments (Hilton Beach Resort & Villa Salwa)

Making Moments best practices with food proposition from Hilton Beach Resort & Villa Salwa

GRIP User Guide

GRIP User Guide

Group housing tool to compare a planner’s final registration list to your reservation system for identification of out-of-block reservations

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Rise to the Occasion

Groups, Meetings and Events

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Delivery

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