Customer Conversation Cartoon: upselling scenario 1

SOP Handover Contracting to Planning

To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed

SOP How To: Stewarding Buffet Setp-Up

Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.

SOP For Casual Work Training

Steps to ensure that casual workers are aligned with hotel procedures and standards